Privacy Policy

LearningZen understands that privacy is critical for creating and maintaining a collaborative, online learning environment. Our learning management privacy strategy guides methods by which we collect, use and store personal information for clients, partners and associated organizations. The strategy is regularly reviewed and updated in product development strategies and business operations.

Privacy concerns are a core component of both technical and product strategies. We use the best technology and processes to ensure privacy in our solutions and services.

Efforts extend beyond the technical aspects of products development to business operations and with business partners and associated organizations. Employees are frequently trained to ensure compliance with industry standards for the data they manage. Business partners and associated organizations are required to comply with industry standards and laws regulating the use and security of personal information. LearningZen complies with industry standards and participates in industry initiatives.

LearningZen enables clients to control, modify and protect personal information; and to control, limit and prevent contact. LearningZen technology, services, and solutions can be trusted to safely study, educate and collaborate.

We reserve the right to revise our Privacy Policy and changes are likely in order to stay current with industry best practices. We recommend frequent reviews of this policy and our Terms of Use policy. Changes will be posted in this Privacy Policy, in email, or in notices posted on our home page. Registered users are responsible to stay current with and adhere to the policies posted in this Privacy Policy. Continued use of LearningZen after changes are posted constitutes consent to these changes.

LearningZen does not rent, sell or release in any manner any personal information to third parties for marketing or sales programs. Contact information is never shared with other registered users without your consent unless provided by you in the My Account section.

This policy addresses the following:

  1. Collecting personal information
  2. Using personal information
  3. Sharing of personal information
  4. Accessing and changing account settings
  5. Abiding user obligations
  6. Complying with additional terms of privacy
  7. Ensuring security
  8. Contacting LearningZen about privacy

Collecting Personal Information

LearningZen enables people to realize personal and organizational potential through education and training. We are a web-based community for small businesses, nonprofit organizations, government agencies and individuals where people educate, learn and collaborate. Educating, learning and collaborating in a web-based environment requires users to voluntarily provide information about themselves and their interests.

Providing personal information implies consent to publicly access the information registered users voluntarily provide in the LearningZen My Account section including but not limited to My Avatar, My Demographics and My Bio. Personal information may also be voluntarily displayed in the following media including but not limited to forums, blogs and email communications.

Do not become a member of LearningZen if you are concerned about sharing personal information and having this information accessible to other registered users as outlined above, in the Terms of Use agreement or as it may become accessible if this policy changes to comply with industry standards and best practices.

How we collect personal information:

Registration

User accounts are required to join LearningZen. Information required to create a new account includes a user name, password, email address, security question and answer to the security question. Providing this information means that you acknowledge the information is yours and only yours and that you allow others including LearningZen to identify you to the extent outlined in this Privacy Policy.

Demographic Profile

Sharing personal information in addition to registration requirements is voluntary but will improve your experience on LearningZen.

Registered users may provide additional personal information in the My Account section including a photograph, email address, first and last name, country of residence, postal code and tags related to subjects in which you are interested. All fields are visible to other registered users. You may modify all fields at any time.

Biographic Information

Registered users may provide additional biographic information in the My Account section including but not limited to skills, subjects of expertise, personal and professional experiences and learning objectives.

All information provided to LearningZen at registration or in the My Account section that does not personally identify you may be used for similar purposes and to the same extent as information that you voluntarily provide and that is not personally identifiable is permitted to be used as outlined below, including for serving text-based advertisements on the LearningZen public website. LearningZen does not allow pop-up or technically similar advertisements.

Customer Service

LearningZen may collect information that is posted on the website, included in reports related to security, included in requests for information about our community initiatives program and included in requests for information about careers and customer service in order to provide efficient and accurate customer service.

Cookies

LearningZen uses cookies and web log files to track site usage. Cookies are small data files which reside on your computer and allow LearningZen to recognize you as a registered user each time you visit the website using the same computer and web browser. Web browser settings must allow cookies to use the LearningZen website. Cookie and log file data is used to customize your experience on our website.

Persistent cookies are set when a new account is created and a user has logged in. This type of cookie allows LearningZen to recognize registered user and allows the user to bypass the log in process. Changing personal information or sending messages to other registered users overrides persistent cookies on your computer and requires a user to log in. Logging out of LearningZen requires users to re-enter user names and passwords to access the site.

LearningZen uses session cookies to identify a particular visit to the website. Session cookies expire after a short time period or when the web browser used is closed.

Cookies store user preferences and track use trends which allows us to improve the quality of service we provide and the quality of experience for users.

LearningZen partners with third-party vendors to provide appropriate and useful text advertisements on our public website. We allow authorized third-party vendors serving text advertisements to place or recognize a unique cookie on your browser.

LearningZen participates in Google's AdSense program to serve relevant advertisements on LearningZen. Google drops DART cookies on users' browsers when users view or click on an advertisement. Data gathered from DART cookies assists LearningZen to serve and manage the advertisements on the site. Visit the Google ad and content network Privacy Policy to opt out of the use of DART cookies. http://www.google.com/privacy_ads.html

Persistent, session, unique and DART cookies related to third-party advertisements do not reveal or compromise personal information about users but may reveal general information (if provided by a user in their My Account section) including geographic location, occupation, professional or educational background. Most browsers are set to accept cookies but can be reset to prevent cookies from being placed on your computer or to indicate when a cookie is sent. Browser settings that do not allow cookies or user preference for refusing cookies may prevent use of the LearningZen website and related services. No personally identifiable information is stored in cookies.

Log files, IP Addresses and Information about User Computers

Internet communication standards automatically send the URL of the site that a user left before visiting LearningZen and the next site that a user visits after leaving LearningZen. LearningZen receives the Internet Protocol (IP) address of your computer (or proxy server used to access the Internet), your computer operating system, type of web browser used, email patterns, as well as your Internet Service Provider name. LearningZen uses this information to analyze use trends and improve quality of service. User IP address and personal information is not connected and is not shared with third-parties without user permission or when required by law.

Consent to LearningZen Processing User Information

Biographic and demographic information that users voluntarily make available on the LearningZen public site may allow other users to identify nationality, ethnic origin, religion, personal preferences or other aspects of user private life.

Providing information required to open a LearningZen account, access the LearningZen website and providing personal biographic and demographic information means you expressly and voluntarily consent to and accept the terms and conditions of this Privacy Policy and associated Terms of Use agreement. We encourage you to review the Terms of Use agreement carefully. Registered users are responsible to stay current with and adhere to the policies posted in this Privacy Policy. Providing personal biographic and demographic information deemed sensitive by applicable law means you expressly understand to be a voluntary act. Users retain the right to withdraw consent at any time as outlined in the terms of this Privacy Policy and Terms of Use agreement but will not be considered retroactive.

User Right to Access, Correct and Eliminate Registered User Information

Registered users have the right to access, change, correct or remove information which has been collected pursuant to becoming a registered user. LearningZen reserves the right to store all information users provide and change, correct or remove this information for purposes outlined in the policy.

Using Personal Information

LearningZen enables people to realize personal and organizational potential through education and training. We are a web-based community for small businesses, nonprofit organizations, government agencies and individuals where people educate, learn and collaborate. Personal information that users voluntarily share on the LearningZen website provides other registered users with valuable information about your skills, subjects of expertise, personal and professional experiences and learning objectives. LearningZen collects additional information including use patterns that does not personally identify you and is owned exclusively by LearningZen. LearningZen may use this information according to its sole discretion or as required law.

Communication from LearningZen

LearningZen communicates with its registered users via email, notices posted on the website and reserves the right to communicate using other media that may become available in the future. Creating an account and becoming a registered user assumes responsibility for any service fees for communications sent using a carrier with whom users have a land, mobile or other communication service contract or subscription including text messaging charges for messages to mobile devices.

Message content may include but is not limited to welcome emails, password reset notifications, updates regarding new features and functionality and proper functioning of your account. LearningZen will not send you promotional material at this time but reserves the right to modify this policy. Users retain the right to opt out of receiving promotional material. Registered user contact preferences may be changed at any time by logging into My Account and making the desired changes. Users may opt-out of receiving promotional emails by sending a request to support@learningzen.com.

Customized Content

Registered user information shared with LearningZen or third-party business partners, including but not limited to course authors and publishers, with whom we may offer combined services now or in the future is also used to customize user experience on our website.

Sharing Personal Information

Sharing Information with Third Parties

As described above, LearningZen does not sell, rent, or otherwise provide your personally identifiable information to third parties for marketing or sales purposes. Personal user information may be shared with third-parties as approved by each user. Such activities may include but are not limited to billing users using credit card processing companies, billing users for LearningZen secure portal subscription fees, billing users for courses or related material purchased from independent course authors. These third parties do not retain, share or store any personal information except to provide these services and are bound by confidentiality agreements which limit their use of such information.

LearningZen allows registered users to share demographic, biographic and contact information with other registered users. This information is provided voluntarily and users may opt out by leaving these sections of My Account blank.

LearningZen retains the right to share aggregate registered user data stripped of all personally identifiable data elements with third parties regarding the use of our services including but not limited to potential advertisers for our public site. Aggregate data may be segmented by general user characteristics such as but not limited to job title, industry, geography or company. Send an email to support@learningzen.com to opt out of aggregate research and associated products.

Forums, Chats and Blogs

Collaboration is a key component of the LearningZen experience and users may use the following tools including but not limited to blogs, site-wide and course-specific forums, course comments, course ratings and comments and author ratings and comments. Personal information that users provide using these tools can be read, collected, or used by other registered users of these tools and could be used to send you unsolicited messages depending on the information you voluntarily provide. Users assume all responsibility for providing personal information using these tools and acknowledge that LearningZen is not responsible, does not encourage and does not condone the decision to provide this information.

Testimonials Placed on the LearningZen Public Website

Testimonials about LearningZen may be used on the home page of the LearningZen public site to promote the value joining, to raise awareness among registered users of new functionality or to encourage registration for specific courses. Testimonials may contain general information including but not limited to job title, industry or course taken but will never reveal any personal information that can be used to identify the provider of the testimonial.

Communication with Other Users

Access to communication tools including but limited to forums and blogs is restricted to registered users. Communication using email to individuals outside the LearningZen network will show your email address and name. No additional personal information will be shared unless voluntarily disclosed by users in the email content.

Legal Disclaimer

LearningZen may be required by law to disclose personal information of registered users including but not limited to civil or criminal subpoenas. Personal information will only be disclosed when we have a good faith belief that it is necessary to comply with a court order, ongoing judicial proceeding, subpoena, or other legal process or request to LearningZen brought in any country throughout the world, or to exercise our legal rights or defend against legal claims.

Disclosure to Others

LearningZen may be required to disclose personal information of registered users to other third parties in the event of company reorganization, merger or sale of LearningZen assets. Any third party that purchases LearningZen assets in whole or part secures the right to use personal and other information provided by registered users.

Accessing and Changing Account Settings

Accessing and Changing Your Account Information

Personal information and contact preferences can be reviewed, updated or deleted by logging in to your account and going to My Account. Information that may be reviewed, updated or deleted includes profile photograph (Avatar), password, demographic profile, biographic profile and email subscriptions. LearningZen may retain original or revised information in its backup files and / or in archival copies of its database after changes are made to your personal information or contact preferences.

Closing an Account

LearningZen removes your name and other personal information from public view on our website when you close your account. Personal user data may be retain for a period of time to prevent fraud, future abuse, for aggregate data analysis as describe in this Privacy Policy, to recover accounts or as required by law. Log in to your account and go to My Account. Follow instructions for closing your account.

Complying with User Obligations

LearningZen seeks to create and maintain a positive and collaborative environment among registered users. This requires and obligates registered users to abide certain conditions as established by LearningZen in its Terms of Use and applicable law. User obligations include:

  1. Following the terms and conditions of the current Privacy Policy and the Terms of Use agreement. This includes all intellectual property rights and copyrighted material of third parties and other registered users.
  2. Avoiding dissemination any information which may be deemed to be injurious, violent, offensive, racist, profane, pornographic, sexist or which may otherwise violate the objectives and mission of LearningZen and its registered users as defined in this Privacy Policy, Terms of Use and Mission Statement.
  3. Avoiding providing any information to LearningZen and / or other registered users which you know or believe to be injurious, destructive or harmful to your person, professional or social status.

A single instance of misconduct or consistent violation of these obligations may restrict, suspend or terminate a user's LearningZen account. Adhering to and abiding by these terms is critical for each user to realize the personal and collective benefits of the LearningZen website and associated services.

Complying with Additional Terms of Privacy

Children

LearningZen and associated services is intended solely for users 13 years or older. Children and minors (under the age of 13) are ineligible to register, open accounts or participate in LearningZen. We request that minors abide this policy and not submit any personal information to LearningZen or use the service. Registration, use or access to the LearningZen site or related services by anyone under age 13 is unauthorized, unlicensed and violates this Privacy Policy and associated Terms of Use. Registration and use of this site represents that you are 13 or older, and that you agree to and abide by all of the terms and conditions of this Privacy Policy and associated Terms of Use.

Privacy Policy Updates

We reserve the right to revise our Privacy Policy and changes are likely so that we stay current with industry standards and best practices. We recommend that registered users review this policy frequently. Registered users are responsible to stay current with and adhere to the policies posted in this Privacy Policy. Changes will be posted in this Privacy Policy, in email, or in notices posted on our website. Continued use of LearningZen after changes are posted constitutes consent to all policy changes. Unless expressly stated otherwise, the current version of our Privacy Policy applies to all personal information shared with LearningZen.

Ensuring Security

Access to personal information is password-protected using numbers, letters, symbols and is case sensitive. Personal information is protected by SSL encryption when it is exchanged between your web browser and the LearningZen web site. LearningZen conducts regular audits of our server system to identify potential vulnerabilities and attacks. Each registered user is responsible for protecting login information. Be aware that emails sent to other accounts outside of LearningZen are not encrypted and we strongly advise you not to communicate any confidential information through this medium.

Contacting LearningZen about Privacy

Please contact us if you have questions or comments about this Privacy Policy.

security@learningzen.com
LearningZen
Attn: Privacy Policy Issues
2121 S. McClelland St.
Suite 204
Salt Lake City, Utah 84106

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